Shipping policy

Shipping

Medina Automotive Design ships from Australia to customers worldwide.

Shipping rates

Shipping rates are calculated based on the destination and are displayed at checkout before payment.

Australian orders are charged a flat $15 AUD standard shipping rate.

Dispatch

Dispatch times may vary depending on product availability and production requirements. Any applicable lead time will be displayed on the product page or communicated before fulfilment.

Once your order has been dispatched, tracking information will be provided where available.

International orders

International customers may be responsible for import duties, taxes, customs charges or other fees imposed by their destination country. These charges are not included in the product price or shipping charge unless otherwise stated at checkout.

Customs processing may also affect delivery times.

Delivery estimates

Delivery estimates provided at checkout or by the shipping carrier are estimates only. Delays can occasionally occur after dispatch, particularly for international shipments.

If there is a significant delay affecting our ability to supply your order, we will contact you with an update and available options.

Incorrect delivery details

Customers are responsible for providing complete and accurate delivery information. Please contact us as soon as possible if you notice an error in your shipping details.

Contact

For questions about shipping or an existing order, contact info@medinaautomotivedesign.com.